Theater Policies

Please review our policies before your visit

Ticket Policy

  • All ticket sales are final. No refunds or exchanges.
  • Tickets may only be used for the date, time, and film printed on the ticket.
  • Lost or stolen tickets cannot be replaced.
  • Management reserves the right to refuse admission.

Guest Conduct

  • Please silence cell phones and refrain from using them during the movie.
  • Talking during the film is prohibited.
  • No recording devices are allowed.
  • Disruptive behavior may result in removal without refund.

Outside Food & Drinks

  • Outside food and beverages are not permitted.
  • A full concession menu is available with a variety of snacks and drinks.
  • Special dietary accommodations may be arranged with advance notice.

Children's Policy

  • Children under 6 are not permitted to attend R-rated films.
  • Children of all ages require a ticket.
  • Strollers are not permitted inside auditoriums.
  • Parents are responsible for supervising their children at all times.

R-Rated Films

  • ID is required for all R-rated films.
  • No one under 17 is admitted to R-rated films without a parent or guardian.
  • NC-17 rated films: No one under 17 admitted under any circumstances.

DMAX Cinema reserves the right to modify these policies at any time. Management decisions are final.